How Cybersecurity Should Be Handled: A Practical Guide for Today’s Businesses
How Cybersecurity Should Be Handled: A Practical Guide for Today’s Businesses Poindexters Lab December 15, 2025 IT Support Insights,Security Awareness Cybersecurity is no longer optional. Whether you’re a small business or a growing enterprise, your organization faces daily threats—from phishing attacks to ransomware, data breaches, insider risks, and cloud vulnerabilities. Yet most businesses still struggle […]
Why SMBs Need a Virtual CIO for Strategic Growth
Why SMBs Need a Virtual CIO for Strategic Growth Poindexters Lab November 18, 2025 IT Support Insights In today’s fast-moving digital landscape, technology is no longer optional — it’s a core driver of revenue, customer experience, and long-term growth. But most small and medium-sized businesses (SMBs) struggle to dedicate the time, budget, or expertise needed […]
The Role of Observability in Modern IT: Logs, Metrics & Tracing Demystified
The Role of Observability in Modern IT: Logs, Metrics & Tracing Demystified Poindexters Lab September 3, 2025 IT Support Insights In today’s fast-paced digital environment, IT systems are becoming increasingly complex. From cloud-native applications running on Kubernetes to distributed microservices spanning multiple regions, IT teams face the challenge of keeping everything reliable and performant. Traditional […]
Microservices Migration: Lessons Learned from Monolith to Cloud-Native
Microservices Migration: Lessons Learned from Monolith to Cloud-Native Poindexters Lab August 20, 2025 IT Support Insights In today’s fast-paced digital landscape, businesses are under increasing pressure to deliver applications faster, scale efficiently, and ensure high availability. Many organizations still run on monolithic architectures—where all components of an application are tightly coupled. While monoliths can work […]
Securing Your Kubernetes Cluster: Best Practices for IT Teams
Securing Your Kubernetes Cluster: Best Practices for IT Teams Poindexters Lab August 19, 2025 IT Support Insights,Security Awareness As organizations increasingly adopt Kubernetes to orchestrate containerized applications, securing these clusters has become a top priority for IT teams. Kubernetes offers powerful automation and scalability—but with that power comes complexity and risk. Misconfigurations, excessive privileges, and […]
Native vs. Cross‑Platform Mobile App Development: Picking the Right Approach
Native vs. Cross‑Platform Mobile App Development: Picking the Right Approach Poindexters Lab June 25, 2025 IT Support Insights In the competitive world of mobile apps, choosing the right development approach is one of the most important early decisions you’ll make. Should you go native for performance and flexibility? Or opt for cross-platform to save time […]
DevOps for SMBs: Building a CI/CD Pipeline on a Budget
DevOps for SMBs: Building a CI/CD Pipeline on a Budget Poindexters Lab June 24, 2025 IT Support Insights,Tech Trends for SMBs In today’s fast-moving tech landscape, small and mid-sized businesses (SMBs) are under pressure to deliver software updates faster, more reliably, and with fewer errors. But for many SMBs, adopting DevOps practices like Continuous Integration […]
Voice-Activated Technology: Promoting a Hands-Free Future with the Right IT Support
Voice-Activated Technology: Promoting a Hands-Free Future with the Right IT Support Poindexters Lab June 19, 2025 Artificial Intelligence (AI),IT Support Insights,Tech Trends for SMBs In a fast-paced, digital-first world, voice-activated technology is redefining how we interact with our devices, applications, and even our workspaces. From asking smart assistants to control your lights to dictating emails […]
The Rise of AI-Powered Phishing Attacks: Are We Ready?
The Rise of AI-Powered Phishing Attacks: Are We Ready? Poindexters Lab June 17, 2025 Artificial Intelligence (AI),Cybersecurity Solutions,IT Support Insights,Security Awareness,Threat Detection In the rapidly evolving world of cybersecurity, one of the most pressing threats of 2025 is the rise of AI-powered phishing attacks. As artificial intelligence becomes more advanced, so do the tactics used […]
Empowering Productivity with Microsoft Copilot in IT
Empowering Productivity with Microsoft Copilot in IT Poindexters Lab May 21, 2025 IT Support Insights As organizations strive to boost efficiency and streamline operations, artificial intelligence (AI) is becoming an essential tool. Microsoft Copilot, an AI-powered assistant embedded across Microsoft 365 applications, is a game-changing innovation that is transforming the way IT professionals and employees […]